Last Updated: 20.02.2025
Welcome to Love Penned! These Terms and Conditions govern your use of our website and services. By accessing or purchasing from Love Penned, you agree to these terms. Please read them carefully.
1. General
This website is operated by Love Penned. Throughout the site, the terms “we,” “us,” and “our” refer to Love Penned. We offer this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of these Terms and Conditions.
2. Eligibility
By using this website, you confirm that you are at least 18 years old or have obtained parental consent to use our services.
3. Orders and Payments
- All orders are subject to availability and acceptance.
- Prices are listed in USD and may change without notice.
- We accept major credit/debit cards and other secure payment methods.
- Once an order is placed, we process it promptly to ensure timely delivery. If you need to make changes, please contact us as soon as possible, and we will do our best to assist you.
4. Shipping & Delivery
- We currently ship only within the USA.
- Free shipping is available on all orders.
- Estimated delivery times are provided but are not guaranteed, as delays may occur due to external factors.
- If you need to update your shipping address before your order has shipped, please reach out to us at support@lovepenned.com, and we will do our best to accommodate the change.
5. Returns & Refunds
- Due to the personalized nature of our products, all sales are final unless the item arrives damaged or defective.
- If you receive a damaged or incorrect item, contact us within 7 days of delivery at support@lovepenned.com with photos of the product and packaging.
- Our team is happy to assist with resolving any issues, including offering a replacement or refund where applicable.
6. Intellectual Property
- All content on this website, including images, logos, and text, is the property of Love Penned and may not be used without permission.
7. Limitation of Liability
- We are not liable for indirect, incidental, or consequential damages arising from the use of our products or website.
- Our liability is limited to the amount paid for the purchased product.
8. Changes to Terms
We reserve the right to update, change, or replace any part of these Terms and Conditions at any time. Your continued use of the site following any updates constitutes acceptance of the new terms.
9. Contact Information
For any questions regarding these Terms and Conditions, please contact us at:
Email: support@lovepenned.com